December 18, 2024
The experience of the client is crucial. The caliber of client interactions determines the reputation of your brand, which is why having committed customer service agents is so important. However, far too many companies skimp on customer service, making clients play phone tag, stand in line, or worse, seek assistance on online forums. Here are
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READ MOREOne of the largest data hacks in US history poses a serious risk of identity theft and fraud for the victims. The personal data of millions of Americans who applied for driver’s licenses or vehicle registration has been compromised by a massive cyberattack on MoveIt. We wake up, drink coffee, get ready for work, and
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